Trust is the foundation of our business. It takes years to nurture and discipline to maintain. Below are the areas we consider foundational to operating as a trustworthy and ethical business: Business Ethics, Product Safety & Quality and Customer Service.
We expect our team members and partners to uphold the highest ethical standards – supported by policies, training programs, ability to raise concerns, and protection against retaliation.
- Qurate Retail Inc. Code of Business Conduct
- Qurate Retail Group Statement of Privacy Practices
- QRI Tax Policy
- QRI Enterprise Risk Management Policy
As part of operating responsibly we measure team member feedback on an annual basis and are pleased to share our team member engagement scores.
Product Safety & Quality
Our quality standards and testing regimens are of the highest quality and we are committed to helping ensure that our products enhance our customers’ lives while at the same time being durable and safe. We take team member safety seriously and keep track of Health & Safety metrics to keep everyone safe.
We do our best to keep our promises, anticipate our customers’ needs, and build strong relationships. In doing so, we strive to earn her recognition for providing outstanding customer service year after year.
Read the stories below on our recent successes.