We exist to serve all people and to bring a more human-centered way to shop to the world. As a company, we strive to include and serve everyone, and make their lives richer as a result.
David Rawlinson II, President and CEO Qurate Retail, Inc
We exist to serve all people and to bring a more human-centered way to shop to the world. As a company, we strive to include and serve everyone, and make their lives richer as a result.
David Rawlinson II, President and CEO Qurate Retail, Inc
We are committed to providing an inclusive community that ensures equity and a sense of belonging for every team member, business partner and customer experience we offer – leveraging the power of diversity in all its forms to continuously exceed expectations and innovate for growth.
We believe this is the right thing to do. We know that a culture of inclusion and belonging fuels engagement and creativity, leading to better business performance and stronger communities.
We recognize this is a journey, and we embrace the responsibility to drive meaningful impact to empower our teams, our partners, and the communities in which we live and work.
Taking a Holistic Approach
In order to create an inclusive environment that invites, values and leverages different perspectives and backgrounds, we have developed a comprehensive strategy that aims to increase diversity, elevate inclusion and belonging, and embed equity throughout the organization. At QRG, we strive to be a great place to work for all, and our holistic approach to embed inclusion into the fabric of our organization helps us realize that aspiration. Our strategy maps out our four strategic pillars which focuses on how we will achieve our goals:
Our Team Member Resource Groups (TMRGs) are voluntary, company-sponsored, team member-run groups that serve as culture and business catalysts. They share common interests aligned with our QRG business objectives fostering inclusive communities and advancing a culture of belonging for all.
TMRGs around the world continue to deliver creative, engaging, and inspiring programs, led by a passionate and dedicated group of volunteer leaders. In recognition of heritage months and days of observance, our TMRGs host keynote speakers, panel discussions with team members and vendor partners, cultural celebrations, and encourage team members to join in supporting non-profit organizations advancing causes that matter to their community.
Each TMRG is open to all team members, including those who identify as members of a particular community and those who are interested or want to learn more and/or be allies.
| Affinity Focus | TMRG Name |
|---|---|
| Age | Age (China Sourcing Team) Our Stage (QVC Germany) |
| Asian American and Pacific Islander | REACH (Representation & Equity by Advocating the AAPI Community, with Hope for Humanity) |
| Black | BELIEVE (Black Employees Leading in Inclusion, Education, Vision, & Engagement) (QVC US & HSN) |
| Faith and Religion | InterFaith |
| Gender/Women | C.H.A.N.G.E (Creating Headway & Normalizing Gender Equality) (QVC UK) Gender (China Sourcing Team) Gender (QVC Japan) Gender Empowerment (QVC Germany) ItAlly (QVC Italy) Women’s Initiative Network (WIN) (QVC US & HSN) |
| General | Empowered Team (Global Business Services in Poland General (QVC UK, QVC Italy, & QVC Japan) |
| Hispanic/Latinx | ALMA (Advancement of Latinx Mission & Advocacy) (QVC US & HSN) |
| LGBTQ+ | Rumore (QVC Italy) LGBTQ+ (QVC Japan) Pride in Me (QVC UK) QRG Proud (QVC US & HSN) Queer & Allies (QVC Germany) |
| Mental Health | Every M;nd Counts (QVC UK) Mental Health (QVC Japan) Mental Health (China Sourcing Team) |
| Parents and Caregivers | BaLaNCE (Balancing Life's Never-ending Challenges Effortlessly) |
| People of Color | B.R.A.V.E (Backgrounds Represented & Valued Everywhere) (QVC UK) Colorful Q (QVC Germany) Multiculturalitá (QVC Italy) Ethnicity+Age (QVC Japan) |
| People with Disabilities | Ability (QVC Italy) Accessibility Allies (QVC UK) Disability+Age (QVC Japan) SQUID, INC. (Supporting Qurate Individuals with Disabilities, INCluding those who support & love individuals with disabilities) Together With & Without Disabilities (QVC Germany) |
| Social Origin | UMatter! (Your origin counts!) (QVC Germany) |
| Veterans | Vets@QRG |
Mike George, President and CEO, Qurate Retail, Inc., has signed the CEO Action for Diversity & Inclusion, the largest CEO-driven pledge to advance diversity, equity, and inclusion in the workplace. More than 1,600 CEOs, representing leading companies and organizations worldwide, have signed the pledge and are using their collective voices to promote meaningful change on this important issue.
Civic Alliance is a non-partisan group of businesses working together to build a future where everyone participates in shaping our country. Our CEO signed the 100% In for Democracy initiative from Civic Alliance in 2020 calling for safe access to the polls for all voters to ensure every American has a voice in our democracy.
We’re honored to be recognized for our efforts in fostering inclusion and belonging within our workplace, and beyond.
June 6, 2022: Qurate Retail Group has donated more than $7 million in airtime, digital support and other services through Small Business Spotlight, which gives national exposure to underrepresented entrepreneurs on QVC, HSN and Zulily. Many on-air participants have reported increased sales and customer engagement.
May 19, 2022: Qurate Retail Group is working to elevate veteran-owned businesses and is hosting events for team members to recognize and honor the contributions of U.S. service members.
May 2, 2022: Qurate Retail Group is working to elevate AAPI-owned businesses and is hosting events for team members on the history and achievements of the APPI community.
April 29, 2022: Throughout April, Qurate Retail Group honored Celebrate Diversity Month by presenting an array of panel discussions, lectures and other learning opportunities.