Diversity, Equity, & Inclusion

We aim to cultivate a workforce reflective of the diverse global customer base we serve and establish inclusion, belonging and purpose as a cornerstone of our culture, enabling us to leverage our diversity and innovate for growth.

Unlocking the Power of Our Diversity

For Qurate Retail Group, cultivating inclusive environments is both a human issue and a business issue. We believe this is the right thing to do. We also believe that a culture of diversity, belonging, and fairness can fuel engagement and innovation, leading to better business performance and stronger communities.

Our commitment to diversity, equity, and inclusion is deeply rooted in our company’s Principles, which call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right. We recognize this is a journey, and we know we have plenty of work ahead of us. We intend to do what it takes to make a meaningful difference in this space, in order to empower our teams, our partners, and the communities in which we live and work.

Qurate Retail Group’s Diversity, Equity, and Inclusion Goals and Commitments

We have announced specific, five-year goals for how we will support and advance underrepresented groups on Qurate Retail Group’s leadership team and across its workforce, vendors/suppliers, customers, and communities.

Increase diverse representation in our supervisory and leadership roles

25% of leaders to be members of underrepresented racial/ethnic groups by 2025
Double % of Black & Hispanic/Latinx leaders to 12% and 10%, respectively, by 2025
Achieve gender parity (50% women) at the director+ level, worldwide, by 2023

Develop inclusive leaders who are accountable for DE&I results

All leaders to set DE&I goals for their areas of responsibility by 2021
All leaders to complete training on inclusive leadership, microaggressions/allyship, and anti-racism/racial equity by 2022

Advance inclusion and equity for our teams, customers, and communities

All 25,000 team members to complete training on unconscious bias, microaggressions/allyship, and anti-racism/racial equity by 2022
Rank in the top quartile for DE&I on team member engagement survey by 2025

Elevate underrepresented businesses and products to invite a broader consumer base

Spotlight 500 underrepresented small businesses by 2025
Develop and implement a vendor/supplier diversity program by 2021

Support community involvement through relationships that advance social justice

Hold ourselves accountable by being transparent on our efforts and progress

Publish first Corporate Responsibility Annual Impact Report in 2021, including DE&I update

Team Member Resource Groups

Our team member resources groups (TMRGs) are voluntary, team member-run groups, formed to advise and work on topics that matter to our communities.

They are ambassadors of our DE&I approach and enablers of the change towards more inclusive workplace environments where all team members can thrive. TMRGs help to create awareness, build connections, and enhance career development. Ultimately, TMRGs help to support business goals and drive positive impact in our local communities.

Our TMRGs

Each TMRG is open to all team members, including those who identify as members of a particular community and those who are interested or want to learn more and/or be allies.

Affinity Focus	TMRG Name
Age	Age (China Sourcing Team) Our Stage (QVC Germany)
Asian American and Pacific Islander	REACH (Representation & Equity by Advocating the AAPI Community, with Hope for Humanity)
Black	BELIEVE (Black Employees Leading in Inclusion, Education, Vision, & Engagement) (QVC US & HSN)
Faith and Religion	InterFaith
Gender/Women	C.H.A.N.G.E (Creating Headway & Normalizing Gender Equality) (QVC UK) Gender (China Sourcing Team) Gender (QVC Japan) Gender Empowerment (QVC Germany) ItAlly (QVC Italy) Women’s Initiative Network (WIN) (QVC US & HSN)
General	Empowered Team (Global Business Services in Poland General (QVC UK, QVC Italy, & QVC Japan)
Hispanic/Latinx	ALMA (Advancement of Latinx Mission & Advocacy) (QVC US & HSN)
LGBTQ+	Rumore (QVC Italy) LGBTQ+ (QVC Japan) Pride in Me (QVC UK) QRG Proud (QVC US & HSN) Queer & Allies (QVC Germany)
Mental Health	Every M;nd Counts (QVC UK) Mental Health (QVC Japan) Mental Health (China Sourcing Team)
Parents and Caregivers	BaLaNCE (Balancing Life's Never-ending Challenges Effortlessly)
People of Color	B.R.A.V.E (Backgrounds Represented & Valued Everywhere) (QVC UK) Colorful Q (QVC Germany) Multiculturalitá (QVC Italy) Ethnicity+Age (QVC Japan)
People with Disabilities	Ability (QVC Italy) Accessibility Allies (QVC UK) Disability+Age (QVC Japan) SQUID, INC. (Supporting Qurate Individuals with Disabilities, INCluding those who support & love individuals with disabilities) Together With & Without Disabilities (QVC Germany)
Social Origin	UMatter! (Your origin counts!) (QVC Germany)
Veterans	Vets@QRG

CEO Action for Diversity & Inclusion

Mike George, President and CEO, Qurate Retail, Inc., has signed the CEO Action for Diversity & Inclusion, the largest CEO-driven pledge to advance diversity, equity, and inclusion in the workplace. More than 1,600 CEOs, representing leading companies and organizations worldwide, have signed the pledge and are using their collective voices to promote meaningful change on this important issue.

Civic Alliance

Civic Alliance is a non-partisan group of businesses working together to build a future where everyone participates in shaping our country. Our CEO signed the 100% In for Democracy initiative from Civic Alliance in 2020 calling for safe access to the polls for all voters to ensure every American has a voice in our democracy.

Stories

Diversity, Equity, & Inclusion

We aim to cultivate a workforce reflective of the diverse global customer base we serve and establish inclusion, belonging and purpose as a cornerstone of our culture, enabling us to leverage our diversity and innovate for growth.

Unlocking the Power of Our Diversity

Qurate Retail Group’s Diversity, Equity, and Inclusion Goals and Commitments

Team Member Resource Groups

Our TMRGs

CEO Action for Diversity & Inclusion

Civic Alliance

Qurate Retail Group Celebrates Black-Owned Brands and Founders With Black History Month Initiatives

Qurate Retail Group Awarded on Newsweek’s America’s Most Responsible Companies 2023 List

A Q&A With Qurate Retail’s Virginia Nguyen, One of the Top 100 Diversity Officers in the U.S.

Qurate Retail Group Celebrates National Disability Employment Awareness Month