Every product has a story, a human connection. A dream fulfilled; a bond made. At Qurate Retail Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—online, in stores and on TV—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.

Now, we’re raising our game even further. Challenges such as inequality, climate change, and community wellbeing require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.

We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.

In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward. Join us. #ForwardTogether

 

2020 Corporate Responsibility Framework


Corporate Responsibility Commitments

Our commitments are meant to inspire a more sustainable way to retail.

 

Our Foundations

Trust is the foundation of our business, taking years to nurture and build. We consider areas such as Business Ethics, Product Safety & Quality, and Customer Service foundational to operating as a trustworthy and ethical business.
 

Contribution Summary Reports

We hope you enjoy watching this video that summarizes our total global contributions in 2019, which exceeded $17 million. To review a round-up of our community involvement efforts in years past, please click on the links below.

Materiality Analysis

 

The focus of our company’s Corporate Responsibility efforts are guided by our materiality assessment on issues most critical to our business.

 

Stories

Qurate Retail Group Announces Donations and Dialog to Promote Diversity

June 12, 2020: Qurate Retail Group has launched several initiatives to elevate its commitment to diversity and inclusion within our company and in society at large, in collaboration with our team members, our communities, and the retail industry.

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Small Business Spotlight Drives Consumers to Local Stores Across America

June 1, 2020: As the companies in our Small Business Spotlight initiative are finding, even a few brief appearances on QVC and HSN can generate buzz among our national audience that helps ease the impact of the pandemic.

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New Initiative Shines Light on Small Businesses During Critical Time

May 12, 2020: As part of our COVID-19 global relief efforts, we’re proud to launch our Small Business Spotlight initiative, in partnership with the National Retail Federation (NRF) Foundation.

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Qurate Retail Group Releases 2019 Global Contribution Summary

April 28, 2020: We are proud to share our 2019 Global Contribution Summary Report which highlights the many contributions that made a difference last year.

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