Every product has a story, a human connection. A dream fulfilled; a bond made. At Qurate Retail Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—online, in stores and on TV—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.

Now, we’re raising our game even further. Challenges such as inequality, climate change, and community wellbeing require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.

We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.

In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward. Join us. #ForwardTogether


2020 Corporate Responsibility Framework

Corporate Responsibility Commitments

Our commitments are meant to inspire a more sustainable way to retail.


Our Foundations

Trust is the foundation of our business, taking years to nurture and build. We consider areas such as Business Ethics, Product Safety & Quality, and Customer Service foundational to operating as a trustworthy and ethical business.

Contribution Summary Reports

We hope you enjoy watching this video that summarizes our total global contributions in 2019, which exceeded $17 million. To review a round-up of our community involvement efforts in years past, please click on the links below.

Materiality Analysis


The focus of our company’s Corporate Responsibility efforts are guided by our materiality assessment on issues most critical to our business.



The Spotlight Is on Women-Owned Businesses This Month

March 2, 2021: In celebration of Women’s History Month, 10 women-owned businesses are being featured this month in Qurate Retail Group’s Small Business Spotlight.

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Laila Ali on Her Entrepreneurial Journey and Supporting Black Businesses

February 26, 2021: World-class athlete and entrepreneur Laila Ali offered spoke at a virtual fireside chat to celebrate Black History Month.

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Qurate Retail Group Announces 5-Year Diversity, Equity, and Inclusion Goals

February 11, 2021: Retail leader pledges to increase leadership diversity, support entrepreneurs of color, and more, by the end of 2025.

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Team Member Acts of Kindness Prompt $10,000 Donation for MLK Day

February 4, 2021: To mark Martin Luther King Jr. Day of Service, we challenged Qurate Retail Group team members to perform acts of kindness from January 12-January 25.

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