Every product has a story, a human connection. A dream fulfilled; a bond made. At Qurate Retail Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—online, in stores and on TV—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.

Now, we’re raising our game even further. Challenges such as inequality, climate change, and community wellbeing require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.

We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.

In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward.

 

2020 Corporate Responsibility Framework


Corporate Responsibility Commitments

Our commitments are meant to inspire a more sustainable way to retail.

 

Our Foundations

Trust is the foundation of our business, taking years to nurture and build. We consider areas such as Business Ethics, Product Safety & Quality, and Customer Service foundational to operating as a trustworthy and ethical business.
 

Contribution Summary Reports

We hope you enjoy watching this video that summarizes our total global contributions in 2019, which exceeded $17 million. To review a round-up of our community involvement efforts in years past, please click on the links below.

Materiality Analysis

 

The focus of our company’s Corporate Responsibility efforts are guided by our materiality assessment on issues most critical to our business.

 

Stories
Zulily CTO Shares Leadership Lessons at Lesbians Who Tech Pride Summit

Zulily CTO Shares Leadership Lessons at Lesbians Who Tech Pride Summit

July 15, 2021: At the 2021 Lesbians Who Tech Pride Summit, Zulily’s CTO discussed leadership lessons and insights.

Read More
Pride Month Celebrations Focus on Awareness and Education

Pride Month Celebrations Focus on Awareness and Education

July 1, 2021: Qurate Retail Group celebrated Pride Month with education and awareness events throughout June.

Read More
LGBTQ+ Outfitters Take Digital Path to Climb Out of Pandemic Low

LGBTQ+ Outfitters Take Digital Path to Climb Out of Pandemic Low

June 2, 2021: Out There Outfitters is one of 10 LGBTQ+ owned businesses being featured during Pride Month in Qurate Retail Group’s Small Business Spotlight, a collaboration with the National Retail Federation (NRF) Foundation.

Read More
Air Force Veteran Recalls Service Experience that Shaped His Career

Air Force Veteran Recalls Service Experience that Shaped His Career

May 27, 2021: Joe’s story is one of many that we’re celebrating throughout Military Appreciation Month to honor those who are serving or have served in the U.S. military.

Read More