Every product has a story, a human connection. A dream fulfilled; a bond made. At Qurate Retail Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—online, in stores and on TV—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.

Now, we’re raising our game even further. Challenges such as inequality, climate change, and community wellbeing require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.

We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.

In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward. Join us. #ForwardTogether

 

2020 Corporate Responsibility Framework


Corporate Responsibility Commitments

Our commitments are meant to inspire a more sustainable way to retail.

 

Our Foundations

Trust is the foundation of our business, taking years to nurture and build. We consider areas such as Business Ethics, Product Safety & Quality, and Customer Service foundational to operating as a trustworthy and ethical business.
 

Contribution Summary Reports

We hope you enjoy watching this video that summarizes our total global contributions in 2019, which exceeded $17 million. To review a round-up of our community involvement efforts in years past, please click on the links below.

Materiality Analysis

 

The focus of our company’s Corporate Responsibility efforts are guided by our materiality assessment on issues most critical to our business.

 

Stories

Black-Owned Small Businesses Are in the Spotlight This Month

February 2, 2021: As part of our Small Business Spotlight program this month, 20 Black-owned businesses have access to QVC’s, HSN’s, and Zulily’s platforms.

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Small Businesses Tap QVC, HSN, Zulily for Counsel on Pandemic Challenges

January 8, 2021: Qurate Retail Group team members mentored 16 small business owners across the country.

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QxH President Leslie Ferraro Talks Competitive Edge at Women’s Conference

December 14, 2020: Leslie Ferraro, President of QxH, shared thoughts on leadership at the Pennsylvania Conference for Women, a 100% virtual event held in November.

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Beauty with Benefits Raises Largest Total To-Date for Cancer and Careers

December 7, 2020: Beauty with Benefits reached $2.7M in support of Cancer and Careers and its employment resources for cancer survivors despite a most challenging year.

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