Chief Operations Officer
Bob Spieth became Chief Operations Officer of Qurate Retail Group in December 2017. In this role, Bob is responsible for overseeing the Qurate Retail Group’s global Customer Service, Quality, Supply Chain, and Workplace Services. Bob leads one of the world’s largest direct-to-consumer networks, which delivers the high levels of service and product quality that differentiate Qurate Retail Group brands in the marketplace and earn strong customer loyalty.
Bob previously served as Executive Vice President of QVC, Inc.’s Customer and Business Services for both QVC, Inc. and Zulily. Bob joined Zulily in February 2013 as Chief Operating Officer. In this role, Bob expanded Zulily’s Supply Chain, Customer Service and Studio Operations capabilities, and built a strong leadership team and innovative technology to drive service improvements and efficiencies.
Prior to Zulily, Bob held several leadership roles with OHL (now part of Geodis), one of the world’s largest third-party logistics companies, where he served as President of Contract Logistics, and previously as CIO and Senior Vice President of Operations. Over his 14 years there, he helped build it from a small regional company to a $1.2 billion company with a global presence. Earlier in his career, Bob served with Arrow Electronics and McKinsey & Company. Bob also was an Officer in the U.S. Army.
Bob earned his bachelor’s degree in physics from Princeton University and his MBA from Harvard Business School.
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“Beauty with Benefits” Named Finalist in Shorty Social Good Awards
November 4, 2019: Earlier this year, QVC, HSN and Cosmetic Executive Women (CEW) joined forces once again to raise awareness and funds for women battling cancer through “Beauty with Benefits,” a beauty sales event in which 80% of the purchase price of donated merchandise benefitted Cancer and Careers
Newsweek Honors Qurate Retail Group Brands for Outstanding Customer Service
October 23, 2019: Four of Qurate Retail Group’s leading brands – QVC, HSN, Zulily and Ballard Designs – were recently recognized byNewsweek magazine in their annual America’s Best Customer Service list for 2020.
Garnet Hill Helps Kids “Dream Big” at St. Jude Children’s Research Hospital
October 18, 2019: Garnet Hill, women’s and kids clothing, accessories and home décor brand, visited St. Jude Children’s Research Hospital® to host a crafting party and slipper boot giveaway for patients and their families on the heels of Childhood Cancer Awareness Month.