• QVC
  • HSN
  • Zulily
  • Ballard
  • Frontgate
  • Garnet Hill
  • Grandin Road
  • QVC
  • HSN
  • Zulily
  • Ballard
  • Frontgate
  • Garnet Hill
  • Grandin Road

Waste-Smart Operations

Our waste-smart strategy will require a comprehensive effort across all our brands and markets internationally to set reduction initiatives in motion that seek to incrementally reduce and ultimately eliminate all waste. Educating our team members as well as our customers is a key component of building a successful waste-smart future – one where everyone plays a part.

Eliminating Single-use Plastic Bottles

As the proliferation of single-use plastics continues to clog our waste streams and oceans, we’re doing our part to encourage reusable water bottles at our sites wherever possible. We achieved our goal of eliminating all single-use plastic bottles from our corporate office locations worldwide by the end of 2021 and are now extending this goal to eliminate all single-use plastic bottles from our fulfillment centers worldwide by 2023. To help our team members transition, we’ve partnered with the Fill it Forward team to not only divert plastics from landfills, but to also provide clean water to a community in need. The Fill it Forward program is one example of how we are working to roll-out initiatives that motivate and inspire our team members and communities to join us in becoming waste-smart.

Outbound Packaging Reduction Initiatives

There are many ways in which we are reducing the overall amount of packaging we use, as well as the recyclability of our packaging. We are also switching to post-consumer recycled content as much as possible and implementing waste reduction initiatives at our fulfillment centers. Visit our Sustainable Packaging page to read more.

Fill It Forward - 3 Easy Steps to Give Clean Water

Water Conservation

Although our water consumption involves no manufacturing or processing applications, water remains a natural resource to be protected, and one that we recognize. Measuring our consumption will allow us to take actions to avoid waste and implement additional future measures to reduce our water use.

Increase On-site Packaging Recycling

By 2025, recycle 100% of paper, corrugate, wood and plastic film at all Fulfillment Centers

By 2022, evaluate the feasibility of zero waste facilities in US Fulfillment Centers (based on QVC UK standards)

To begin recycling more of our packaging at our on-site fulfillment centers we first needed to understand our current state. In 2018 we conducted an audit of our recycling activities across our US fulfillment centers to see how much paper, corrugate, wood and plastic film is currently being recycled. With this information we are now developing consistent recycling standards and partnerships across our fulfillment network. Stay tuned for more information to come.

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