Every product has a story, a human connection. A dream fulfilled; a bond made. At Qurate Retail Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—online, in stores and on TV—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.

Now, we’re raising our game even further. Challenges such as inequality, climate change, and community wellbeing require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.

We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.

In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward. Join us. #ForwardTogether


2020 Corporate Responsibility Framework

Corporate Responsibility Commitments

Our commitments are meant to inspire a more sustainable way to retail.


Our Foundations

Trust is the foundation of our business, taking years to nurture and build. We consider areas such as Business Ethics, Product Safety & Quality, and Customer Service foundational to operating as a trustworthy and ethical business.

Contribution Summary Reports

We hope you enjoy watching this video that summarizes our total global contributions in 2019, which exceeded $17 million. To review a round-up of our community involvement efforts in years past, please click on the links below.

Materiality Analysis


The focus of our company’s Corporate Responsibility efforts are guided by our materiality assessment on issues most critical to our business.



Qurate Retail Group Joins Time to Vote

September 25: Qurate Retail Group is joining Time To Vote, a nonpartisan, business-led initiative to help to increase voter participation in U.S. elections.

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Qurate Retail Group Pledges a More Sustainable Way to Retail

September 24, 2020: Qurate Retail Group launches expanded corporate responsibility program: intentionally inclusive, entrepreneurially driven, responsibly curated, and waste-smart.

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Black-Owned Companies Featured in New Phase of Small Business Spotlight

August 12, 2020: Qurate Retail Group is using its production resources, television broadcasts, and digital platforms to help 40 Black-owned businesses gain more visibility through our Small Business Spotlight, a collaboration with the National Retail Federation (NRF) Foundation to help small businesses navigate today’s challenging retail environment.

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QVC, HSN Coordinate Over $4.9M Product Donation to Healthcare Workers

July 8, 2020: In recognition of frontline healthcare workers and their hard work and dedication during the pandemic, QVC and HSN are facilitating the donation of over 10,000 appreciation packages to workers at five hospitals in the Philadelphia and St. Petersburg regions.

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