Every product has a story, a human connection. A dream fulfilled; a bond made. At Qurate Retail Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—online, in stores and on TV—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.

Now, we’re raising our game even further. Challenges such as inequality, climate change, and community wellbeing require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.

We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.

In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward. Join us. #ForwardTogether

 

2020 Corporate Responsibility Framework


Corporate Responsibility Commitments

Our commitments are meant to inspire a more sustainable way to retail.

 

Our Foundations

Trust is the foundation of our business, taking years to nurture and build. We consider areas such as Business Ethics, Product Safety & Quality, and Customer Service foundational to operating as a trustworthy and ethical business.
 

Contribution Summary Reports

We hope you enjoy watching this video that summarizes our total global contributions in 2019, which exceeded $17 million. To review a round-up of our community involvement efforts in years past, please click on the links below.

Materiality Analysis

 

The focus of our company’s Corporate Responsibility efforts are guided by our materiality assessment on issues most critical to our business.

 

Stories

CEW Honors Qurate Retail Group at Beauty of Giving Event

December 23, 2019: Qurate Retail Group was recently recognized for our commitment to philanthropy and corporate giving at the Cosmetic Executive Women (CEW)’s Luncheon.

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QVC and HSN Help Generate Over $1 Million on Giving Tuesday

December 12, 2019: On Giving Tuesday, a global day dedicated to giving back, QVC and HSN helped generate over $1 million for charity in conjunction with customers and team members.

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“Beauty with Benefits” Named Finalist in Shorty Social Good Awards

November 4, 2019: Earlier this year, QVC, HSN and Cosmetic Executive Women (CEW) joined forces once again to raise awareness and funds for women battling cancer through “Beauty with Benefits,” a beauty sales event in which 80% of the purchase price of donated merchandise benefitted Cancer and Careers

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Qurate Retail Group Releases 2018 Global Contribution Summary

May 6: 2019: We believe in bringing joy, inspiration and humanity to the world of retailing through curated experiences. And with these experiences, we share the passions of our customers, team members, partners, and community in a commitment to do things the right way and build a brighter future.

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